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| When will my products be shipped |
| Your order will typically ship out within 5-7 business days. Currently our team is small but we values our customers and will work hard to get orders out quickly. |
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| How are my products being shipped? |
| We are not responsible for packages that show as delivered in USPS or UPS, or for packages that are left outside your door, with a front desk, neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address. We will not grant refunds or resend products for packages marked as delivered. |
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| RETURN POLICY |
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| We have a no returns policy . Please contact us before ordering with question, please email us if your order is damaged, or you are missing items, please email us with your order number to info. regionstores.com within 3 days of delivery. |
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| HOW DO I CHECK THE STATUS OF MY ORDER? |
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| You will receive an order confirmation once your order has been successfully transmitted. You can always check the status of your order by signing into my account and then selecting the option order status/history. This screen will let you know if your order has been fulfilled, shipped, or if it is being held. |
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| CUSTOMS |
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| Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer. Region cannot determine in advance the amount, if any, that will be charged. Please check with customs of your country to ascertain, if any, additional charges will be applied to your order. If you refuse to pay customs charges on an incoming shipment, it will be returned to Region at our expense. We will then deduct that charge, as well as any additional customs charges, from the refund of the original purchase price. |
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| PRICES, SHIPPING & HANDLING CHARGES |
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| Shipping costs are dependent on the weight of package. Final shipping costs will be calculated at check out. For customers outside the United States, additional charges may apply depending on location. |
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